diff --git a/src/blenderbim/docs/users/installation.rst b/src/blenderbim/docs/users/installation.rst
index 6dd47404b2..c429c89012 100644
--- a/src/blenderbim/docs/users/installation.rst
+++ b/src/blenderbim/docs/users/installation.rst
@@ -130,29 +130,7 @@ directory in your Blender add-ons directory.
FAQ
---
-1. **I get an error similar to "ImportError: IfcOpenShell not built for 'linux/64bit/python3.7'"**
-
- Check which BlenderBIM Add-on build you are using. The zip will have either
- ``py39`` or ``py310`` in the name. If you are using a Mac, also make sure
- you are using the M1 version if you have a newer Mac. See the instructions
- in the :ref:`devs/installation:unstable installation` section to check that
- you have installed the correct version.
-
-2. **I am on Ubuntu and get an error similar to "ImportError:
- /lib/x86_64-linux-gnu/libm.so.6: version GLIBC_2.29 not found"**
-
- Our latest package which uses IfcOpenShell v0.7.0 is built using Ubuntu 20 LTS.
- If you have an older Ubuntu version, you can either upgrade to 19.10 or above,
- or you'll need to compile IfcOpenShell yourself.
-
-3. **I get an error saying "ModuleNotFoundError: No module named 'numpy'"**"
-
- If you have installed Blender from another source instead of from
- `Blender.org `__, such as from your
- distro's package repositories, then you may be missing some modules like
- ``numpy``. Try installing it manually like ``apt install python-numpy``.
-
-4. **Some other error prevents me from installing or doing basic functions with
+1. **Some other error prevents me from installing or doing basic functions with
the add-on. Is it specific to my environment?**
Sometimes it is helpful to try installing and using the BlenderBIM Add-on on
@@ -167,6 +145,31 @@ FAQ
If this fixes your issue, consider disabling other add-ons one by one until
you find a conflict as a next step to isolating the issue.
+2. **I get an error similar to "ImportError: IfcOpenShell not built for 'linux/64bit/python3.10'"**
+
+ If you are using a Mac, be sure to use the Mac Silicon version if you have a
+ newer Mac. The only exception is if you have installed Blender using Steam
+ on a Mac, in which case you need to use the Mac Intel download.
+
+ For all other scenarios, check the BlenderBIM Add-on zip file which you
+ downloaded. The zip will have either ``py39``, ``py310``, or ``py311`` in
+ the name. See the instructions in the :ref:`devs/installation:unstable
+ installation` section to check that you have installed the correct version.
+
+3. **I am on Ubuntu and get an error similar to "ImportError:
+ /lib/x86_64-linux-gnu/libm.so.6: version GLIBC_2.29 not found"**
+
+ Our latest package which uses IfcOpenShell v0.7.0 is built using Ubuntu 20 LTS.
+ If you have an older Ubuntu version, you can either upgrade to 19.10 or above,
+ or you'll need to compile IfcOpenShell yourself.
+
+4. **I get an error saying "ModuleNotFoundError: No module named 'numpy'"**"
+
+ If you have installed Blender from another source instead of from
+ `Blender.org `__, such as from your
+ distro's package repositories, then you may be missing some modules like
+ ``numpy``. Try installing it manually like ``apt install python-numpy``.
+
5. **I get an error similar to RuntimeError: Instance #1234 not found**
Blender saves and loads projects to a ``.blend`` file. However. the