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Document two answers to frequently reported bugs: missing numpy and blend / ifc out of sync.
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@@ -137,13 +137,21 @@ FAQ
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**Unstable installation** section to check that you have installed the
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**Unstable installation** section to check that you have installed the
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correct version.
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correct version.
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2. **I am on Ubuntu and get an error similar to "ImportError: /lib/x86_64-linux-gnu/libm.so.6: version GLIBC_2.29 not found"**
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2. **I am on Ubuntu and get an error similar to "ImportError:
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/lib/x86_64-linux-gnu/libm.so.6: version GLIBC_2.29 not found"**
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Our latest package which uses IfcOpenShell v0.7.0 is built using Ubuntu 20 LTS.
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Our latest package which uses IfcOpenShell v0.7.0 is built using Ubuntu 20 LTS.
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If you have an older Ubuntu version, you can either upgrade to 19.10 or above,
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If you have an older Ubuntu version, you can either upgrade to 19.10 or above,
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or you'll need to compile IfcOpenShell yourself.
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or you'll need to compile IfcOpenShell yourself.
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3. **Some other error prevents me from installing or doing basic functions with
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3. **I get an error saying "ModuleNotFoundError: No module named 'numpy'"**"
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If you have installed Blender from another source instead of from
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`Blender.org <https://www.blender.org/download/>`__, such as from your
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distro's package repositories, then you may be missing some modules like
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``numpy``. Try installing it manually like ``apt install python-numpy``.
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4. **Some other error prevents me from installing or doing basic functions with
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the add-on. Is it specific to my environment?**
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the add-on. Is it specific to my environment?**
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Sometimes it is helpful to try installing and using the BlenderBIM Add-on on
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Sometimes it is helpful to try installing and using the BlenderBIM Add-on on
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@@ -157,3 +165,15 @@ FAQ
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If this fixes your issue, consider disabling other add-ons one by one until
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If this fixes your issue, consider disabling other add-ons one by one until
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you find a conflict as a next step to isolating the issue.
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you find a conflict as a next step to isolating the issue.
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5. **I get an error similar to RuntimeError: Instance #1234 not found**
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Blender saves and loads projects to a ``.blend`` file. However. the
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BlenderBIM Add-on works with native IFC, and this means instead of saving
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and loading ``.blend`` files, you should instead save and load the ``.ifc``
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project.
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If you have opened a ``.blend`` file, there is a risk that the contents of
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the ``.blend`` session do not correlate to the contents of the ``.ifc``,
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which can cause this error. Unless you are an advanced user, only save and
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load ``.ifc`` files.
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