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Document how MacOS users using Blender from Steam should still use Mac Intel

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Dion Moult
2024-04-10 14:30:38 +10:00
parent bee1e21f0e
commit 0a04b88a52
1 changed files with 26 additions and 23 deletions
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src/blenderbim/docs/users/installation.rst
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@@ -130,29 +130,7 @@ directory in your Blender add-ons directory.
FAQ FAQ
--- ---
1. **I get an error similar to "ImportError: IfcOpenShell not built for 'linux/64bit/python3.7'"** 1. **Some other error prevents me from installing or doing basic functions with
Check which BlenderBIM Add-on build you are using. The zip will have either
``py39`` or ``py310`` in the name. If you are using a Mac, also make sure
you are using the M1 version if you have a newer Mac. See the instructions
in the :ref:`devs/installation:unstable installation` section to check that
you have installed the correct version.
2. **I am on Ubuntu and get an error similar to "ImportError:
/lib/x86_64-linux-gnu/libm.so.6: version GLIBC_2.29 not found"**
Our latest package which uses IfcOpenShell v0.7.0 is built using Ubuntu 20 LTS.
If you have an older Ubuntu version, you can either upgrade to 19.10 or above,
or you'll need to compile IfcOpenShell yourself.
3. **I get an error saying "ModuleNotFoundError: No module named 'numpy'"**"
If you have installed Blender from another source instead of from
`Blender.org <https://www.blender.org/download/>`__, such as from your
distro's package repositories, then you may be missing some modules like
``numpy``. Try installing it manually like ``apt install python-numpy``.
4. **Some other error prevents me from installing or doing basic functions with
the add-on. Is it specific to my environment?** the add-on. Is it specific to my environment?**
Sometimes it is helpful to try installing and using the BlenderBIM Add-on on Sometimes it is helpful to try installing and using the BlenderBIM Add-on on
@@ -167,6 +145,31 @@ FAQ
If this fixes your issue, consider disabling other add-ons one by one until If this fixes your issue, consider disabling other add-ons one by one until
you find a conflict as a next step to isolating the issue. you find a conflict as a next step to isolating the issue.
2. **I get an error similar to "ImportError: IfcOpenShell not built for 'linux/64bit/python3.10'"**
If you are using a Mac, be sure to use the Mac Silicon version if you have a
newer Mac. The only exception is if you have installed Blender using Steam
on a Mac, in which case you need to use the Mac Intel download.
For all other scenarios, check the BlenderBIM Add-on zip file which you
downloaded. The zip will have either ``py39``, ``py310``, or ``py311`` in
the name. See the instructions in the :ref:`devs/installation:unstable
installation` section to check that you have installed the correct version.
3. **I am on Ubuntu and get an error similar to "ImportError:
/lib/x86_64-linux-gnu/libm.so.6: version GLIBC_2.29 not found"**
Our latest package which uses IfcOpenShell v0.7.0 is built using Ubuntu 20 LTS.
If you have an older Ubuntu version, you can either upgrade to 19.10 or above,
or you'll need to compile IfcOpenShell yourself.
4. **I get an error saying "ModuleNotFoundError: No module named 'numpy'"**"
If you have installed Blender from another source instead of from
`Blender.org <https://www.blender.org/download/>`__, such as from your
distro's package repositories, then you may be missing some modules like
``numpy``. Try installing it manually like ``apt install python-numpy``.
5. **I get an error similar to RuntimeError: Instance #1234 not found** 5. **I get an error similar to RuntimeError: Instance #1234 not found**
Blender saves and loads projects to a ``.blend`` file. However. the Blender saves and loads projects to a ``.blend`` file. However. the